Wal-Mart has not looked at BPO or IT outsourcing so far, but the current economic environment is forcing the retailer look for more cost saving options.
Wal-Mart Stores Inc., the world's top retailer, is reportedly considering awarding a business process outsourcing (BPO) contract worth as much as US$500mn. According to reports, IBM, TCS, WNS and Wipro are among the leading contenders for the lucrative contract.
Wal-Mart has not looked at BPO or IT outsourcing so far, but the current economic environment is forcing the retailer look for more cost saving options, including outsourcing of non-core processes.
Wal-Mart will expand staffing of certain elements of IT application maintenance and development with some of India’s leading Information Technology firms, the company says on its web site.
"India is one of several countries that the company is targeting as part of its remote sourcing model for IT activities," it adds.
Thursday, February 12, 2009
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