Tata Consultancy Services (TCS), signed a $100 million (around Rs 490 crore) deal with 4UGroup, the holding company behind Phones 4U and other organisations in the UK telecommunication and financial services market place.
Under the agreement, TCS will provide a full range of IT and business change services to 4U Group including: service management; application support, maintenance, management and development; data centre and desktop services; helpdesk; networks and communications; business support; and management of all third party contracts for the organisation’s retail operations.
TCS has around 4,800 people working in 65 locations in the UK.
Friday, January 30, 2009
IBM
IBM, Idea sign Rs 86 cr contract
International IT giant IBM has signed an agreement with the country's leading cellular telephone service provider Idea Cellular for providing end to end solutions to Idea.
Idea recently acquired Spice Communication for integration, transition and migration, Spice applications to Idea platform. The contract is worth Rs 86 crore and for eight years.
As part of the contract, IBM will manage Idea's IT operations and services in Punjab and Karnataka markets. Besides this IBM will also provide IT help desk services to Idea.
Idea recently acquired Spice Communication for integration, transition and migration, Spice applications to Idea platform. The contract is worth Rs 86 crore and for eight years.
As part of the contract, IBM will manage Idea's IT operations and services in Punjab and Karnataka markets. Besides this IBM will also provide IT help desk services to Idea.
HCL
HCL bags Nokia's Desktop Management contract
Nokia has outsourced desktop management and help desk functions in 76 countries to Indian outsourcer HCL Technologies. HCL announced on Thursday that the handset maker has signed a five-year contract for an undisclosed sum. HCL manages over 650,000 desktops under its remote infrastructure management program.
The contract includes multilingual helpdesk services in 13 languages, global account management, workstation packaging, creation and maintenance, workstation security management, and on-site support services delivered by partners, HCL said.
The contract includes multilingual helpdesk services in 13 languages, global account management, workstation packaging, creation and maintenance, workstation security management, and on-site support services delivered by partners, HCL said.
new openings, Wipro
Wipro to hire 1,000 freshers
With job losses the order of the day in most firms, Bangalore-based Wipro today claims to be bucking the trend by making around 8,000 campus offers this fiscal year.
And in an email sent to all freshers seeking jobs in areas such as technical support and offshoring, the IT major is inviting applications for 15,000 seats.
In the mail, the company’s corporate vice-president for human resources, Pratik Kumar, says that nearly 14,000 offers were made last year, with the students expected to join by the end of this fiscal. He explained that there had been no delay in new recruits joining the company, and that those who received offers this year are expected to join the firm within the next fiscal year.
In its recent quarterly report, Wipro hinted about consolidation among existing staff and a lower rate of hiring. According to the mail, it has already dispatched learning kits containing CDs and content material on the organisation to those who are awaiting their joining date. "We hope that students would go through these and thereby save around two weeks on training when they join us. The normal training duration was 12 weeks,” said Kumar.
The net staff addition for Q3 ended 31 December 2008 was 587, compared with 1,877 in Q2. However, this includes the addition of around 1,600 people through the acquisition of Citi Technology Services.
Wipro has shown concern over the rise in the voluntary attrition rate in the third quarter of this year from 11 per cent in Q2 to 11.9 in Q3. According to Kumar, this number has improved from the 15.8 per cent attrition rate of Q3 of last fiscal, largely because offshore employees had a pay hike of seven to eight per cent in the second quarter of this year.
And in an email sent to all freshers seeking jobs in areas such as technical support and offshoring, the IT major is inviting applications for 15,000 seats.
In the mail, the company’s corporate vice-president for human resources, Pratik Kumar, says that nearly 14,000 offers were made last year, with the students expected to join by the end of this fiscal. He explained that there had been no delay in new recruits joining the company, and that those who received offers this year are expected to join the firm within the next fiscal year.
In its recent quarterly report, Wipro hinted about consolidation among existing staff and a lower rate of hiring. According to the mail, it has already dispatched learning kits containing CDs and content material on the organisation to those who are awaiting their joining date. "We hope that students would go through these and thereby save around two weeks on training when they join us. The normal training duration was 12 weeks,” said Kumar.
The net staff addition for Q3 ended 31 December 2008 was 587, compared with 1,877 in Q2. However, this includes the addition of around 1,600 people through the acquisition of Citi Technology Services.
Wipro has shown concern over the rise in the voluntary attrition rate in the third quarter of this year from 11 per cent in Q2 to 11.9 in Q3. According to Kumar, this number has improved from the 15.8 per cent attrition rate of Q3 of last fiscal, largely because offshore employees had a pay hike of seven to eight per cent in the second quarter of this year.
TCS
TCS leads race for Sony's $100-million outsourcing deal
India’s largest software exporter TCS is leading the race to win an outsourcing contract worth $60-100 million from Sony, the Japanese electronics giant struggling under huge losses and a high cost operating structure.
“As part of its attempts to reduce cost of managing IT operations, Sony is discussing a contract to manage its desktops and servers over 3-5 years,” a person familiar with the discussions told ET on condition of anonymity.
TCS is seen as a frontrunner because of its existing relationship with the electronics maker. “Sony also works with Satyam for SAP development and maintenance. However, current developments at the scandal-hit company are not going to help it win new projects,” said a senior executive at a top Indian tech firm requesting anonymity.
“As part of its attempts to reduce cost of managing IT operations, Sony is discussing a contract to manage its desktops and servers over 3-5 years,” a person familiar with the discussions told ET on condition of anonymity.
TCS is seen as a frontrunner because of its existing relationship with the electronics maker. “Sony also works with Satyam for SAP development and maintenance. However, current developments at the scandal-hit company are not going to help it win new projects,” said a senior executive at a top Indian tech firm requesting anonymity.
Cost cutting, TCS
TCS likely to shift 20 percent of U.S staff to India
Tackling the ongoing recession, India's largest IT exporter Tata Consultancy Services (TCS) is looking to shift 20 percent of its onsite workers in U.S., to India, realizing that offshoring is a better option in times of downturn. The company, which has been witnessing a dip in the clients' onsite requirements due to financial crunch, has realized that keeping a large workforce in U.S. would not be a good move, reported The Economic Times.
A person familiar with development said that a communication was sent last week to various middle and senior-level management personnel, informing them about the proposal to shift people back to India.
Denying that 20 percent of the staff in the U.S. was being moved back to India, a TCS spokesperson opined, "In the current environment, moving work to offshore locations is the focus for the company and its customers as this helps optimize costs and increase operational efficiencies for both TCS and its customers." He mentioned that less than five percent of the company's total U.S. staff has moved back to India up to December 31, 2008. TCS is currently employing close to 14,000 people in U.S.
As a result of the worsening recession in the U.S., most of the TCS' clients have completely stopped the enhancement work and hence require lesser number of people for delivering solutions onsite. They are also asking TCS to offshore their work.
A TCS employee working on a large banking project in the U.S. said fellow employees had been asked to return from the U.S. as the clients had made certain project management positions redundant. While the number of such people is spread across the hierarchy, most of the people asked to shift are employees with around four years of work experience.
According to the TCS spokesperson, the company has a business model based on delivering services from offshore locations using the Global Network Delivery Model to global customers. "We are constantly working towards increasing the amount of work done from offshore locations in India and elsewhere. Our effort to increase the amount of work done from locations in India has resulted in an offshore shift of 270 basis points in revenues in the last two quarters," spokesperson added.
A person familiar with development said that a communication was sent last week to various middle and senior-level management personnel, informing them about the proposal to shift people back to India.
Denying that 20 percent of the staff in the U.S. was being moved back to India, a TCS spokesperson opined, "In the current environment, moving work to offshore locations is the focus for the company and its customers as this helps optimize costs and increase operational efficiencies for both TCS and its customers." He mentioned that less than five percent of the company's total U.S. staff has moved back to India up to December 31, 2008. TCS is currently employing close to 14,000 people in U.S.
As a result of the worsening recession in the U.S., most of the TCS' clients have completely stopped the enhancement work and hence require lesser number of people for delivering solutions onsite. They are also asking TCS to offshore their work.
A TCS employee working on a large banking project in the U.S. said fellow employees had been asked to return from the U.S. as the clients had made certain project management positions redundant. While the number of such people is spread across the hierarchy, most of the people asked to shift are employees with around four years of work experience.
According to the TCS spokesperson, the company has a business model based on delivering services from offshore locations using the Global Network Delivery Model to global customers. "We are constantly working towards increasing the amount of work done from offshore locations in India and elsewhere. Our effort to increase the amount of work done from locations in India has resulted in an offshore shift of 270 basis points in revenues in the last two quarters," spokesperson added.
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