Nokia has outsourced desktop management and help desk functions in 76 countries to Indian outsourcer HCL Technologies. HCL announced on Thursday that the handset maker has signed a five-year contract for an undisclosed sum. HCL manages over 650,000 desktops under its remote infrastructure management program.
The contract includes multilingual helpdesk services in 13 languages, global account management, workstation packaging, creation and maintenance, workstation security management, and on-site support services delivered by partners, HCL said.
Friday, January 30, 2009
Subscribe to:
Post Comments (Atom)
0 comments:
Post a Comment