Friday, August 14, 2009

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Tech Mahindra opens BPO centre in Chandigarh

IT firm Tech Mahindra on Thursday said that it has opened a new centre in Chandigarh with an initial capacity of 1,000 seats.

The set up will focus on providing end-to-end customer service delivery to global telecom service providers, Tech Mahindra said in a filing to the Bombay Stock Exchange.

Spread across 15 acres, the centre would have about 1,000 seats in the initial ramp up, with 500 seats at start and another 500 by the end of September 2009.

The centre will cater to both international and domestic clients, the filing added.

"Chandigarh is a preferred destination for its BPO and IT culture, state-of-art infrastructure, local support from the government, availability of skilled manpower and low rate of attrition," Tech Mahindra President (Corporate Affairs) Sujit Baksi said.

The firm already has a centre in Chandigarh and the new centre would be equipped with world class infrastructure. The firm also has BPO centres in Kolkata, Noida, Pune and Chennai and two overseas centres in Belfast and New Castle.

"This centre allows us to spread our operations in Northern India in a big way and we are keen to tap the local talent pool in this region to make this centre a major hub," Baksi added.

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