Thursday, March 22, 2012

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Tata Communications to hire 1,200 new staff, may raise debt

Tata Communications will recruit an extra 1,200 staff over the next 12 months in its outsourcing, sales and engineering divisions as it tries to turn around nearly three years of losses, the firm's CEO said on Wednesday.

The operator will also consider upping its debt if the potential returns justify it, Vinod Kumar, Tata Communications chief executive, told Reuters. Kumar declined to comment on the prospects of Tata buying Cable & Wireless Worldwide (CWW).

Tata said in a regulatory filing on March 1 its plans for an all-cash bid for CWW were "at a very preliminary stage", adding it would decide on whether to make an offer by March 29.
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Wipro Technologies eyes $3.5-billion services deals

Information technology services provider Wipro Technologies is pursuing contracts worth around $3.5 billion, senior management of the company told investors during a recent road show in Europe.

The Bangalore-based company is pursuing 15 $100-million deals and another 40 deals worth at least $50 million each.

Selective disclosure to groups of investors is seen a pro-active effort by firm, which underwent a management restructuring almost a year ago, to instill confidence among the investors community.
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Mahindra Satyam acquires vCustomer BPO for $27 million

Mahindra Satyam, on Friday acquired Delhi based BPO firm vCustomer's International operations for $27 million. This is the first 100% acquisition by Mahindra Satyam since it became part of Mahindra Group.

The acquisition marks the entry of Mahindra Satyam's BPO operations into other verticals such as Retail and Consumer Technology in addition to enhancing its technical support business.

Offshoring to India will end in 8-10 years: Report

Offshoring of jobs to India will begin to decline starting 2014, and will reach the end of its lifecycle in eight years, according to US-based strategic advisory and research firm The Hackett Group released at the Nasscom Global In-House Centers ( GIC) Conclave being held here.

According to The Hackett Group, the traditional model of US and European companies moving finance, IT, and other business services jobs offshore will reach the end of its lifecycle over the next 8-10 years, and US and European companies will simply run out of jobs which can be moved offshore to locations like India.

The Hackett Group's offshoring research, examined 4,700 companies with annual revenue over $1 billion and headquartered in the US and Europe. It found that by 2016, a total of 2.3 million jobs in finance, IT, procurement and HR will have moved offshore. Click here to read more.
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Dell chalks out new BPO offerings, takes on Indian outsourcing firms

In a bleak environment where unemployment and sensitivity around offshoring are hurting the business process outsourcing (BPO) industry, IT giant Dell is readying an ambitious foray that will pit it against Indian outsourcing rivals in some of the largest back-office processes outsourced to third-party providers.

Once known for desktops and laptops and its direct selling business model, Dell has been beefing up its services portfolio by adding offerings since diversifying into software services by acquiring Perot Systems.

Ashutosh Vaidya, who joined Dell from Wipro to head its third-party BPO services nine months back, is adding final touches for the launch of four new backoffice services -- finance and accounting, procurement, customer interaction services and analytics -- slated for next quarter. Click here to read more.

Monday, March 19, 2012

iGate Patni plans to hire 1,500 for product engineering business

Technology firm iGATE Patni expects nearly 25 per cent of its overall revenue to come from the product engineering services (PES) business in 2-3 years.

"We expect almost 25 per cent of our total revenues to come from the PES business in 2-3 years. Currently, about 15 per cent of the revenues accrue from PES business," said iGate Patni Executive Vice-President and Head of PES Satish Joshi.

PES business provides end-to-end product development and product life cycle management -- right from research and evaluation, electronic and engineering design, up to sustenance and maintenance. The business caters to sectors such as auto, industrial automation and control, consumer electronics, mobiles and semiconductor.