Friday, March 26, 2010

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Convergys to hire over 1,000

Global human resource and billing service provider Convergys Corporation today said it will hire more than 1,000 employees in the country over the next three months.

The company would hire over 1,000 people for its Gurgaon office in the country, the New York Stock Exchange-listed firm said in a statement.

"Convergys provides an outstanding quality of service to our clients, which is why they continue to entrust us with more business. We will hire the top quartile of candidates to ensure that we deliver superior service levels consistently," Convergys' Customer Management (India Ops) Director of Recruitment Ashutosh Sinha said.

The new jobs are for supporting its increased business from telecommunications and financial services clients and the employees taken on board would provide a wide range of voice-based support to the clients' customers, it said.

Convergys has about 70,000 employees in 82 customer contact centres and other facilities in the US, Canada, Latin America, Europe, the Middle East and Asia.

In addition to comprehensive training, Convergys offers employees a positive work environment, competitive wages and benefits including tuition reimbursement, the statement added.

Monday, March 22, 2010

Cisco to hire 500 at Bangalore unit

After setting up its Globalisation East centre a couple of years ago, networking major Cisco now plans to make Bangalore one of its three hubs for technical services business. The business unit, presently being reorganised at a global level, will grow its Bangalore strength by 500 engineers in next 24-30 months.

Joe Pinto, senior vice-president - technical services, Cisco Systems told FC that the rapidly growing division is being transitioned to have three concentrated centres including in Bangalore and Raleigh (North Carolina, US) and other smaller units. “Bangalore will be a key centre with several senior engineers. Apart from doing some support for US clients, the team will take care of emerging markets and rest of Asia,” he said.

Presently, the technical services team has 3,500 people globally. In the short term, the unit is expected to add 500 people.

In its Globalisation East centre, Cisco has mirrored all corporate and operational functions at the US HQ. It also is looking to develop solutions and products especially aimed at emerging markets. Pinto sees the Bangalore team gaining from the available talent pool in India and easier access to solutions being developed at the Globalisation centre.
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Siemens to axe 4,200 jobs from IT business

Diversified German conglomerate Siemens AG has said it will reduce headcount by 4,200 people from its IT business worldwide by 2011 as part of reorientation.

In a statement, the company said it would eliminate 4,200 jobs at Siemens IT Solutions and Services (SIS) worldwide by the autumn of 2011. The company currently employs about 35,000 people in its IT business globally.

Siemens Group has a good presence in India, where it provides direct employment to over 17,000 people.

Of the total number of 4,200, around 2,000 jobs would be axed in Germany, the company said without providing details for the rest of the job cuts.

"As part of the reorientation, plans call for eliminating some 4,200 of about 35,000 jobs worldwide by 2011. Roughly 2,000 of the jobs affected are in Germany," Siemens said.

Besides, Siemens is also planning to hive off its IT unit into a separate business entity.

While making job cuts, Siemens said it would "exhaust all possibilities for voluntary measures and to implement the cutbacks in as socially compatible a way as possible.

"Measures will include, for example, the termination of employment contracts by mutual consent or the non-renewal of temporary contracts. The required consultations with employee representatives will be initiated immediately," it added.

Moreover, Siemens said it would invest over 500 million euros into the SIS by 2012.

Siemens Group currently employs more than 4,00,000 people across the globe in its wide range of operations spanning from energy sector to healthcare and financial sector.

Wednesday, March 17, 2010

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Cisco India's hiring plan on track, says John Chambers

Network-equipment maker Cisco Systems on Friday said it remains committed to the Indian market and its plans to increase headcount to 10,000 is on track.

“With all the appropriate caveats, the global econnomy is turning. We are deeply committed (to India). We are completing construction on two additional areas, which can house as many as 3,000 more,” Cisco CEO John Chambers said at a private function here.

The headcount India is projected to rise to 10,000 from about 6,000 currently, he added. However, Chambers did not divulge the timeframe.

TCS' 600 mn pound deal under fire in UK

The proposed multi-year contract between TCS and the UK government for administering its employment savings trust has evoked adverse comments from some British websites, one of which even suggested the deal could be reviewed if there is a change of guard in the government after the May elections.

The British's Personal Accounts Delivery Authority (PADA) earlier this month had said it would sign a contract with Tata Consultancy Services to administer the National Employment Savings Trust (NEST).

The Personal Accounts Delivery Authority is a non-departmental public body in Britain.

According to the website www.moneymarketing.co.uk, the Conservatives have attacked the decision to sign the contract for NEST administration before the general elections.

The website quoted Conservative's shadow pensions minister Nigel Waterson as saying, "He is amazed that contract would be signed so quickly and stressed that this would not inhibit a Tory review of the scheme if they get into power.”

"We wish to make it clear that our review of NEST, should we win the elections, will not be constrained in any way by any contract signed by this government in its dying days," Waterson was quoted as saying in the report.
Source: EconomicTimes
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MphasiS set to offer increments

Software services company MphasiS will roll out a salary increment for its 35,000-employees from May 1 this year, CEO Ganesh Ayyar told mediapersons at Pune. The company recently started a 2,000-seater global command and control centre in Pune for its remote infrastructure monitoring business vertical. The centre currently houses 600 technical staff supporting 450 clients worldwide.

While most companies had cut salaries in the slowdown time, MphasiS had retained them, linking the variable portion to the company’s performance as bonus. Mr Ayyar said: “Though this did give more money to the employees, most are still comfortable with the traditional increments, which is why we have decided to effect the hike,” adding that it had no relation to the revival of the economy.