ATCO I-Tek, a subsidiary of Canadian Utilities Ltd and a provider of customer care, utility billing and information technology solutions, has entered into a strategic relationship with Wipro (NYSE:WIT), a multi-national service provider, to provide joint delivery of some customer care services and to pursue new opportunities in the utility business process outsourcing market.
ATCO I-Tek said its relationship with Wipro's Business Process Outsourcing (BPO) division brings together a combination of outsourcing strengths, industry expertise and service delivery solutions.
One of the benefits of the relationship for the company will be the ability to access international service delivery centres, in addition to its operations in Alberta, Canada, in order to enhance its competitiveness and offer more flexibility to clients. No financial details were disclosed.
Tuesday, March 31, 2009
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