Pegasystems to triple its Indian workforce

United States-based software company Pegasystems plans to triple its workforce in India over the next 12 months. The provider of business process management software has a research and development centre in Hyderabad, which employs over 100 people.

“Our operations in India are aimed at making the best of the talent available here, not at cutting costs,” Suman Reddy Eadunuri, managing director of the company’s Indian arm, said. “To that end, we have seen tremendous traction here.”

Pegasystems has also launched its customer support centre in Hyderabad, which would cater to its customers both in India and abroad. So far, the company’s support centres located in Massachusetts, US, and Reading, UK, have been servicing global support requirements, including 10 per cent of requirements from customer and partner staff located in India.

India’s support centre will open with an initial staff of 10, and is expected to scale up over the coming years, Eadunuri said. “Expansion of the India operations is expected to give a further economic lift of $50-$100 million to the Indian economy over the next five years,” he added.

The company expects turnover for financial year 2009 to be $250 million. For the next year, the company anticipates breaching the $300 million mark.

“We have had several consecutive quarters of record growth even while the world was reeling under the economic recession. Once the situation starts improving, we are hopeful of doing even better,” Mike Pyle, senior vice-president, engineering, said.