Thursday, April 30, 2009

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Mega UK outsourcing deals come calling

A few weeks after TCS won a contract from the UK’s Child Maintenance and Enforcement Commission (CMEC), another state-owned organisation Transport for London (TFL) is seeking vendors for an outsourcing contract worth around $100 million, as the country’s transport organisation seeks to consolidate its information technology helpdesk and serve around 30,000 of its staffs better.

The contract is the second in a series of deals worth around $2-3 billion being pursued by offshore service providers, including TCS, Infosys and Wipro from the UK’s state-owned departments. When contacted by ET last week, a spokesperson at TFL said his organisation would be open to work with offshore outsourcing firms.

The UK aims to save almost $10.6 billion annually by lowering costs of back office and IT operations across its state-owned departments, and outsourcing could help the country achieve these savings, according to experts.

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