IBM India awarded contract by HDFC Bank

HDFC Bank, a private sector bank in India, has announced an agreement with information technology company IBM India to build a cost-effective IT framework that will support its strong business growth. According to the company, the collaboration will enable HDFC Bank to keep its credit card processing requirements in-house while offering uninterrupted service to its customers. It will also eliminate additional investments in data centre costs and offer the option to migrate other HDFC Bank applications, such as core banking, to System z mainframes.

The collaboration is also expected to benefit customers by adding more features on existing credit card products, enabling higher processing speed and quicker response time. It will also scale up the customer service process and enhance interfacing capabilities with other applications, leading to more features on self-service channels like Internet.