It was a time when most of the big players including TCS and Wipro preferred to stay away from the survey, but HCL Infosystems beat all expectations. Not only did it seem like smooth sailing but the company also managed to jump two ranks to get to the #1 spot.
Whether it came to managing peoples expectations, bridging the gap between top management and employees, or continuing to encourage leadership, HCLI didnt make too many mistakes. Perhaps it just kept doing things with a difference, and succeedeing too. While HR seemed to be pleased with its own performance (as it jumped a good seven points), the employees score (where it topped the list) too indicated that they were satisfied.
For years, HCLI has been the only hardware company in the BES Top10 club, and this year too it lived up to its imagecontinuing to be the #1 dream company. Last fiscal was particularly significant when HCLI divided its business into two broad categoriesB2B and B2C. This obviously was a fallout of the companys push on its SI business. As a result of this, overall business also did not suffer as harshly as it did for a lot of others.
In sync with the changing business goals, HCLI increased its HR strength, with a greater focus on peoples core competency, and understanding of the needs of the business. Also, a good chunk of the funds were allocated for training and education. A four dimension framework was developed to encourage leadership, technical knowledge, and sales. There was also a greater emphasis on e-learning.
On the salary front, the company claims there was a status quo. But one has to believe that the hikes continued as the company topped the charts there too. While everything else fits well with HCLIs dream run this year, there is one issue the company might want to spend some time on: the gender issue, with women constituting just about 7% of the total workforce. Which the company claims will improve with its increased SI focus.
Courtesy: DataQuest
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