Wednesday, July 29, 2009

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Transparency is best HR policy during tough times

IT industry leaders recommend effective internal and external communication to paddle through the economic crisis. The best HR policy in tough situations is transparency, they asserted, at the sixth Nasscom HR summit in Chennai.

“The leadership at Cognizant communicated so much to the employees in the last six months than what we have done in six years,” said Lakshmi Nara-yanan, vice-chairman, Cognizant Technology Solutions. “Even minor issues and concerns were directly conveyed to all the employees concerned, which also led to a lot of leaks to the media. However, this communication is required to reassure our workforce,” he added.

Tamil Nadu IT secretary PWC Davidar also insisted on the need for companies to communicate their requirements to aspiring candidates.

Said Kris Gopalakrishnan, CEO of Infosys: “When your customer is losing revenue by 20-30 per cent, you are forced to cut costs by about 30 per cent. It is important to explain the need to take such a decisions to all the stakeholders.

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